Refund Policy

Last updated: December 2024

Overview

I want you to be satisfied with your purchase. This policy explains how refunds work for software and digital services provided by Maksym Savitskyi.

14-Day Refund Period

You may request a refund within 14 days of your purchase date if you are not satisfied with the service.

How to Request a Refund

To request a refund, please contact me at maxsavitsky@fastmail.com with:

• Your email address used for the purchase
• The date of purchase
• A brief description of why you are requesting a refund

Refund Processing

Refund requests are typically reviewed within 3-5 business days. Approved refunds are processed through the original payment method and may take 5-10 business days to appear on your statement, depending on your payment provider.

Subscriptions

For subscription services:

• You may cancel your subscription at any time
• Refund requests within 14 days of any billing date are eligible
• After cancellation, you retain access until the end of your current billing period

Exceptions

Refunds may not be available for:

• Services that have been fully delivered or consumed
• Requests made after the 14-day period
• Abuse of the refund policy

Contact

For refund requests or questions about this policy, please contact me at maxsavitsky@fastmail.com.